We're excited to serve you!
Hello, it's Katie and Izzy here.
We're the couple behind Elegantees. It’s our priority for you to love your items and the way they fit. We'll cover the shipping to send items back to us if you need a return or exchange (Continental United States only).
Free Returns and Fast Exchanges.
Our return policy is 15 days from the day you received your package. Try on the items as you get your order, and then notify us here if you want to swap it out. To qualify for a return or exchange, items must have the tags on them, and cannot be worn or washed. If there is deodorant, makeup, or other stains on your item, please understand that we cannot resell it, so kindly gift them to a friend.
Without further ado, fill out this form and we'll send your label soon!
US Islands, Canada, and other International Returns/Exchanges: Send us an email to firstname.lastname@example.org with your order number in the subject. We will not be able to send you a return label, but we can put an item on hold for you if exchanging.