MAKING ONLINE SHOPPING EASIER
It's our passion to design beautiful clothing, to help vulnerable women claim back their lives, and for you to love your orders! We strive to make your experience ordering online as effortless as possible - all while keeping our prices reasonable.
TRY ON WITHIN 15 DAYS OF RECEIVING.
We have limited stock, so we can't let orders out of our warehouse for a long time. While we're not incredibly strict about the short return window, we need most of your returns/exchanges to be sent back to us within 15 days of the date you receive your package.
To qualify for a return, items must be in re-sellable condition. Tags need to still be on them, and cannot be worn or washed. If there is deodorant, makeup, or other stains on your item, please understand that we cannot resell it, so kindly wash them and gift them to a friend.
SWAP OUT THE SIZE? WE'LL COVER SHIPPING BOTH WAYS.
On each product description, we provide the measurements of the models and give details on the fit, but that's not always guaranteed to give you the best size for every design (there are many variables about each woman's body that are not standard). If you order a L, but find you need a M, we will send you a return label to send the L back to us. Then the M will be send to you with no extra charge.
WE PROVIDE RETURN LABELS FOR YOUR EASE.
We provide return labels if you need one, and will deduct the cost of the label from your refund. You can send it back with your own label maker if you have one and you prefer. However, it may be easier for you to print a label from home or work and drop the package off at the post office.
Returning styles for a size swap means the labels are on us, if you live in the USA.
Click here to make a return or a size swap.
IF OUTSIDE THE UNITED STATES:
Do not use the returns form on our site. Instead, mail your package to us and we will issue a refund promptly upon receiving it.
Elegantees #[Order #] (your order # is on the 2nd line)
P.O. Box 55 Sherrill, IA 52073 United States
If you'd like for us to exchange a different size, you can contact us and we will hold it for you.
IS YOUR INFORMATION SECURE?
Absolutely! The sensitive and private data exchange between this site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. This means we don't store our payment info, and it won't get leaked to any third party ever. We will never share your information with anyone. Your email address will also be respected. If you opt in to our mailing list, we will send you our email newsletter, but you can unsubscribe at any time.
WE'RE HERE TO SERVE YOU!
If you have any questions or any concerns, please don't hesitate to contact us.