MAKING ONLINE SHOPPING EASIER

 

It's our passion to design beautiful clothing, to help vulnerable women claim back their lives, and for you to love your orders! We strive to make your experience ordering online as effortless as possible - all while keeping our prices reasonable. 

Everyone's Favorite: Free Returns and Size Swaps!

We ensure you love what you order. If your address is in the USA, we pay for the shipping to send it back if you don't like the style or get the right size at first. While customers can exchange for a different size for as many times as they'd like, there is a cap to the number of labels which are free. Each customer is given six free return labels per year. After the 6th return, the cost of the return label will be deducted from the refund.

 

Try them on within 15 days upon receipt. 

We have a limited stock, so we can't let orders out of our warehouse for a long time. While we're not incredibly strict about the short return window, we need most of your returns/exchanges to be sent back to us within 15 days of the date you receive your package. 

To qualify for a return, items must be in re-sellable condition. Tags need to still be on them, and cannot be worn or washed. If there is deodorant, makeup, or other stains on your item, please understand that we cannot resell it, so kindly wash them and gift them to a friend.

 

Swapping out the size? We'll cover shipping both ways.

On each product description, we provide the measurements of the models and give details on the fit, but that's not always guaranteed to give you the best size for every design (there are many variables about each woman's body that are not standard). If you order a L, but find you need a M, we will send you a return label to send the L back to us. Then the M will be send to you with no extra charge.

 

Upon request, we provide return labels.

We provide return labels free of charge for two reasons. First, it's easier for you to print a label from home or work and drop the package off at the post office. Also, not having the pay the shipping again helps keep you from feeling bummed if a style doesn't work for you. 

 

Click here to make a return or a size swap.

 

If you're outside of the United States:

Do not use the returns form on our site. Instead, mail your package to us and we will issue a refund promptly upon receiving it. 

Elegantees #[Order #] (your order # is on the 2nd line)
P.O. Box 55  Sherrill, IA 52073  United States

If you'd like for us to exchange a different size, you can contact us and we will hold it for you. 

 

Is information secure when placing orders?

Absolutely! The sensitive and private data exchange between this site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. This means we don't store our payment info, and it won't get leaked to any third party. We will never share your information with anyone. Your email address will also be respected. If you opt in to our mailing list, we will send you our monthly newsletter, but you can unsubscribe at anytime.

We're here to serve you! 

If you have any questions about our business or any concerns, please don't hesitate to contact us.